Shipping policy

At Pawpals, we strive to deliver your pet products quickly and reliably across the UK.

Shipping Time

• Standard Shipping: All orders are processed and shipped within 1-2 business days.
• Delivery Time: Once shipped, you can expect your order to arrive within 2 to 4 business days.

Shipping Cost

• Standard Shipping: A flat rate of £3.49 applies to all orders within the UK.

Tracking Your Order

As soon as your order is on its way, you’ll receive a confirmation email with a tracking number, so you can follow its journey right to your door.

Shipping Locations

• We offer Worldwide shipping

• Full shipping fees and timeframes are displayed at checkout

• Orders placed to Europe / Rest of World may be subject to Customs / Duties / Taxes. These charges are the responsibility of the recipient and are not included in the total cost you pay at checkout. These charges are determined by your country's authorities and vary depending on the value of the package and local regulations.

Additional Information

• Please ensure that your shipping address is correct at checkout to avoid any delays or issues with delivery.
• If you have any questions or concerns about your order, don’t hesitate to reach out to our customer service team at info@pawpalsco.com

Thank you for choosing Paw Pal. We’re committed to making your shopping experience as smooth and enjoyable as possible!